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Business category
Products used
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Managing transactions for approximately 50,000 students while maintaining affordable costs and premium service quality.
Solution
Brick's Virtual Account with extensive bank coverage and 24/7 technical support becomes the game changer.
Result
Transaction volume skyrocketed 2x within 3 months, with significant improvement in customer satisfaction.
Cazh's Journey
Starting from Purwokerto in 2019, Cazh emerged with a clear mission: to transform payment systems in Indonesia's education sector. The prevalence of manual payments in schools became an opportunity for Cazh to deliver innovative solutions.
During the pandemic, when many businesses slowed down, Cazh found its golden momentum. By presenting a unique combination of point-of-sale applications and integrated school management systems, Cazh successfully addressed the urgent need for payment digitalization in the education sector. Now, more than 400 schools across Java are benefiting from their innovations.
3 Critical Issues That Almost Hindered Cazh's Growth
Cazh's rapid growth brought increasingly complex challenges. With 400+ schools and 50,000 students transacting daily, three major challenges emerged.
First, the payment system's scalability issue. The surge in daily transactions required more robust infrastructure. Second, transaction costs that continued to rise with growing users. And most critically: the need for responsive technical support to handle thousands of daily transactions without disruption.
Breakthrough Moment When Brick Becomes the Game Changer for Cazh
The decision to partner with Brick brought fresh air for Cazh. Brick's comprehensive Virtual Account system became the perfect solution with three main advantages: Wide bank coverage providing flexibility for parents to pay through their preferred banks. Smooth integration process enabling schools to transition to digital systems without disruption. Most importantly, 24/7 technical support from Brick's team ensuring every transaction issue is resolved quickly.
Revealing the Spectacular Impact of Cazh-Brick Partnership
In just 3 months, the Cazh-Brick collaboration showed impressive achievements. Transaction volume doubled, proving the high adoption rate of digital payment systems in the education sector.
But it's not just about the numbers. School satisfaction increased significantly thanks to faster problem resolution. Brick's more efficient cost structure also enabled Cazh to offer more affordable services, providing wider access for schools to transform digitally. This partnership isn't just about business growth - it's about creating real impact in modernizing Indonesia's education payment systems.
